Refunds and Exchanges

Start your exchange or refund below.
If you need to speak with us we’re available on live chat or via email.

Want to make an exchange?

Start an Exchange
Step 1

Mask products are eligible for an exchange within 90 days of delivery. AirLab products are eligible for an exchange within 30 days.

Step 2

Start an exchange.

Step 3

Our customer support team will be in contact within 24 hours.

Want a Refund?

Request a Refund
Step 1

Mask products are eligible for a refund within 90 days of delivery, and AirLab products within 30 days, subject to our Refund and Returns Policy.

Step 2

Request a refund.

Step 3

Once approved and your order has been returned, please allow 7–10 business days for the refund to reach your original payment method.