Name of Seller:
Joey Australia Enterprise Pty Ltd T/A AusAir

Sales Manager:
Isaac Honor

Seller Address:
7/55 Willarong Road Caringbah NSW 2229 Australia

Contact Information:
Email: support@ausair.com

Sales Price:
Displayed on each product page (tax included)

Fees in Addition to Product Price:

• Shipping Price:
• Free on order ¥10,001 and above)
• ¥999 on orders below ¥10,000 

Accepted Payment Methods:

• Credit cards (VISA, MasterCard, AMEX)
• Paidy
• Konbini Payments (FamilyMart, Lawson, MiniStop)
  
  

Payment Period:

• Charged when the product is shipped; the billing date depends on each card provider’s terms
  
  
  

Delivery Time:

• Orders are shipped within 2–3 business days after payment confirmation (excluding certain areas such as Hokkaido, Okinawa, and remote islands)
  
  
• Delivery time is 8-15 business days.

Returns & Exchanges:
We offer a 90 day return policy. Please refer to our Returns & Exchanges Policy for more details.

Warranty & Repairs:
For information about warranty and repair services, please see our Warranty Information.